There once was a gutsy sales rep named Lucy. She was clever, confident, and yes, she had a little bit of sass to her, but
Recently a client challenged me to help them amp up their sales meetings. They wanted to spark creative thinking and identify blindspots regarding their offers,
More than two decades ago, when I embarked on my sales training, coaching, and consulting adventure, I was frequently bombarded with the question: “What are
The Emotional Edge for Leaders and Sales Pros in a Robotic World Picture this: You walk into a room full of robots, all trying to
When I opened my sales training company in 1998, I taught building rapport as the first step in a sales process designed to sell a
If I had a dollar for every time someone asked me how to sell without selling, I wouldn’t have to coach salespeople anymore for a